![]() If they are not on the same subnet, or you are unsure about Network Discovery, you need to either reach out to the manufacturer of your network gear or talk to your network admin, if you have one, to get this set up. This is usually the first thing that we check, so making sure that they are able to communicate will always be a good first step. For example, machine one on 192.168.125.30 and machine two on 192.168.125.76 will work, as they are on the same subnet. This means that the 3rd set of numbers in your IP address must match. To get ProPresenter to communicate with this NDI device, ProPresenter needs to be on the same subnet, and you need to allow network discovery between these devices on your router. Generally, these starts with .x, or 10.0.x.x. To view the IP address of your ProPresenter computer, you can go into the network configuration of your System Preferences. To do this, you need to view the IP address of the computer that ProPresenter is on, as well as the IP address of your streaming software, or in other cases, maybe a camera if you're trying to bring in a camera over NDI. To start off, if you are not seeing your signal from one computer to another, you need to make sure that you are on the same network subnet. In this article we are going to dive into steps for troubleshooting, should you either not see a signal on another computer or the signal isn't playing back properly, however that may look in your setup. You may also have a camera input within ProPresenter that is being sent over NDI from the camera across your network to ProPresenter. A lot of times this other device is used for streaming with another program such as OBS or vMix. ![]() ![]() This type of output in ProPresenter is generally set up to send a ProPresenter output to another device on your same network subnet to receive this signal. NDI is a protocol that allows you to send NDI over your gigabit network, typically over ethernet.
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